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FAQ

FAQ

  • Sunstate Plumbing, Inc

    • A good majority of all leaks in residential plumbing systems are found in the toilet tank. Toilet tank leaks typically result from worn parts or improper alignment of some part of the flushing mechanism. Having your toilet tuned up or rebuilt will eliminate this waste of water and can decrease your water bill.
    • Typically this is due to a sediment buildup in your tank. As water heaters age, they accumulate sediment and hard water deposits. If these deposits are not removed periodically, the sediment will create a barrier between the burner and the water, reducing the water heater’s performance level. This can result in an increase in the amount of electricity or gas required to deliver hot water.
    • This problem is usually caused by the water lines not being properly isolated and secured where your water lines come into contact with wood, metal, or drywall. It can be fixed if your water lines are easily accessible by using plastic pipe holders that go between your water lines and the above-mentioned materials.
    • At Sunstate Plumbing, we provide comprehensive plumbing services for both residential and commercial customers. Our services include:

      Residential Plumbing:

      • Leak detection and repair
      • Faucet, sink, and toilet installations
      • Drain cleaning
      • Water heater installation and repair
      • Pipe replacement and repining
      • Water filtration systems
      • Garbage disposal repair and installation
      • Emergency plumbing services

      Commercial Plumbing:

      • Pipe and drain repair
      • Sewer line services
      • Grease trap cleaning
      • Commercial water heater installation and maintenance
      • Backflow prevention
      • Plumbing inspections
      • New construction plumbing installation
      • Preventative maintenance programs
    • Yes, we offer emergency plumbing services to both residential and commercial customers in the Peoria, AZ area. Whether it's a burst pipe, clogged drain, or water heater failure, our team is ready to respond quickly and efficiently.
    • Some common plumbing emergencies include:

      • Sudden water leaks or flooding
      • Burst pipes or pipe breaks
      • Sewer backups or clogs
      • A water heater failure (especially if you’re without hot water)
      • Gas leaks or odors

      If you're unsure whether your issue constitutes an emergency, don't hesitate to give us a call. We’ll assess the situation and offer the best course of action.

    • Yes! Sunstate Plumbing specializes in plumbing installations for new construction, as well as plumbing systems for remodeling projects. Our experienced team works with contractors, builders, and homeowners to ensure that your plumbing needs are met during all stages of the project.
    • Yes, we offer free estimates for most plumbing services. When you contact us, we’ll schedule an appointment to assess your needs and provide you with an upfront, no-obligation quote. We believe in transparent pricing, so you won’t be surprised by hidden fees.
    • Routine maintenance and early detection are key to preventing plumbing issues. Here are some simple tips:

      • Schedule annual plumbing inspections to detect issues before they become major problems.
      • Avoid pouring grease or oil down drains.
      • Install drain catchers to prevent hair or debris from clogging pipes.
      • Regularly clean faucet aerators and showerheads.
      • If you have a water heater, flush it annually to remove sediment buildup.

      We also offer maintenance programs to help keep your plumbing systems in optimal condition.

    • If you have a clogged drain, try these simple steps:

      • Use a plunger to clear the blockage.
      • Try a mixture of baking soda and vinegar, followed by hot water.
      • If these methods don’t work, avoid using harsh chemical drain cleaners, as they can damage your pipes.

      If the clog persists, call us, and we’ll send a professional to resolve the issue safely and efficiently.

    • Yes, we stand behind our work with warranties on both parts and labor. If a problem arises after we've completed a job, we’ll make it right at no additional cost.
    • Scheduling a service with us is easy! You can reach us by:

      • Phone: Call us at (623) 292-2573 to speak with one of our friendly representatives.
      • Online: Fill out the contact form on our website, and we’ll get back to you as soon as possible.
    • Sunstate Plumbing, Inc proudly serves Peoria, AZ, and the surrounding areas, including Glendale, Surprise, Sun City, and more. If you're unsure if we service your area, just give us a call, and we'll be happy to help.
    • Yes, all of our plumbers are fully licensed, insured, and trained to handle a wide range of plumbing services. We are committed to maintaining the highest standards of professionalism and safety, ensuring your peace of mind.
    • At Sunstate Plumbing, Inc, we prioritize customer satisfaction and quality work. Here's what sets us apart:

      • Experienced Professionals: Our team has years of experience in the plumbing industry and can handle any job, big or small.
      • Honest and Transparent Pricing: No hidden fees. You’ll know the cost before we start any work.
      • Timely and Reliable Service: We show up on time and complete jobs efficiently to minimize disruptions to your home or business.
      • Emergency Availability: We offer around-the-clock emergency plumbing services to keep you safe and comfortable.